Passport Health, LLC (“we” or “Passport Health”) operates the website located at PHDi.com (the “Site”). This Statement pertains to the automatic data collection technologies that we use to collect certain information about your equipment, browsing actions, and patterns when you use the Site.
What is a cookie?
A cookie is a piece of data from a website that is stored within a web browser that the website can retrieve at a later time. Cookies do not identify you specifically as an individual. Instead, they identify your device or web browser. Cookies tell the server that you, the unidentified user, have returned to a particular website. This allows the website to recognize your device and make your browsing experience more efficient and allow the website to function. Cookies can also store information such as the contents of your online shopping cart, login credentials, and your user preferences for that website.
We use cookies to enhance the user experience, analyze usage of the Site, and for technical functioning of the Site.
Our Site uses two different types of cookies. Session cookies stay on your browser while navigating through the Site, but disappear after you close your browser. Persistent cookies stay on your device for a set period of time, specified in the cookie, to help the websites you visit remember your settings for future visits to the site.
We also allow third party cookies on our websites to track activity, performance and visitor count. The specific allowed third-party cookies are specified below.
When you consent to allow cookies from the Site, you enable the collection of data from your browsing experience for anonymized statistics. You can always turn off your web browser’s ability to accept cookies.
What is a Pixel?
Tracking pixels are transparent graphic images (sometimes also called web beacons or tracking beacons) that are placed on certain pages of the Site. A tracking pixel collects certain information from your webpage’s header, such as your IP address or browser type and your generalized location. That information may in turn be forwarded to an advertising platform for the purpose of providing advertising to you that is based on your personal interests. We may use tracking pixels provided by certain tools to allow us to see how you interact with our email marketing or website.
The specific types of cookies, pixels and similar technologies we use on the Site:
Strictly Necessary Cookies: These cookies are essential for you to browse the Site and use its features, such as accessing secure areas of the Site. They do not store personally identifiable information. For example, once you select a clinic location while booking an appointment, we use cookies to remember that location and autofill it if you return to book again. This category also includes security cookies that protect the Site against fraudulent form submissions.
Preferences Cookies: These cookies allow the Site to remember choices you have made in the past, like what language you prefer, what region you are looking for clinics in, or what your user name and password are so you can automatically log in. These cookies also allow our site and third-party tools to function correctly. They also allow for support chat widgets to function. Browser settings can be used to opt out of these cookies, but opting out may impact the functionality of the Site.
Performance Cookies: These cookies collect information about how you use the Site, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and anonymized. These cookies are only used to improve Site performance for better user experiences.
This site uses third party plugins/applications to help us track and analyze site usage. Third party services are:
Google Analytics: These cookies help us analyze which pages on our website are viewed most, website session duration, online booking module performance, depth of website content use, visit count and which types of devices are used to access the website. The Google Analytics privacy statement is here, and information about how to opt out of tracking technologies from Google Analytics can be found here.
Targeting or Advertising Cookies/Tracking Pixels: We use targeting or advertising cookies, including some placed directly by us and others through third-party service providers identified below, to track and analyze usage and statistical data from users visiting our website and measure the effectiveness of our advertising. Sometimes these cookies are used to track the performance of our advertising. Data points collected via these types of cookies do not include information that identifies you specifically unless you are signed into that particular third-party service. If you are logged into that third-party service, any data they collect is held by that third-party, and is not transmitted, managed or owned by us.
Campaign Attribution Cookies: When you arrive at our Site through a specific advertisement or marketing campaign, we use first-party cookies (such as UTM parameter cookies) to remember which campaign brought you here, so we can measure the effectiveness of our advertising. Unlike the third-party services listed below, these cookies are placed directly by us and are not shared with outside companies. They are only set with your consent, where required by applicable law, through our cookie consent management tool.
Below are third-party service providers that may place tracking technologies on the Site:
Google Technologies: We use Google Tag Manager, deployed via a server-side container hosted on Stape, to manage tracking technologies on the Site, currently limited to Google Analytics as described above. More information about Google's technologies can be found here.
Please note, the above list of third-party service providers that place cookies on our website is subject to change and the list may not be exhaustive of all such providers at any given time.
Your Cookie Choices
Where required, we obtain your consent before placing or using optional cookies that are not (i) strictly necessary to provide the Site; or (ii) for the purpose of facilitating a communication. We separate these optional cookies by purpose, including advertising, analytics, and social media purposes. Where consent is required, you can adjust your choices by clicking the cookie preferences link on the Site. Certain features of the Site depend on cookies.
How we treat Do Not Track Signals
We do not currently respond to DNT signals. However, we do provide the option for you to opt-out of certain of the above-mentioned cookies.
How to contact us?
If you have questions or concerns regarding this Data Collection Statement you may email us at privacy@passporthealthusa.com or contact us by mail at:
Privacy Issues
Passport Health, LLC
4343 Outlier Boulevard
Ste 300
Phoenix, AZ 85008